Mercury Security, provider of access control hardware and open platform solutions, has published its Trends in Access Controllers Report, based on a survey of over 450 security professionals across North America and Europe.
The findings highlight the controller’s vital role in a physical access control system (PACS), where the device not only enforces access policies but also connects with readers to verify user credentials – ranging from ID badges to biometrics and mobile identities. With 72% of respondents identifying the controller as a critical or important factor in PACS design, the report underscores how the choice of controller platform has become a strategic decision for today’s security leaders.
The key trends reshaping physical access controller design and selection include:
1. Security-First Thinking:
90% of respondents say staying aligned with cybersecurity standards is essential. More than 71% cite advanced protection – secure boot, OSDP, cryptography – as a top decision driver.
2. Mobile and Cloud Integration:
55% seek controller compatibility with other credentials, including mobile credentials. Over half (52%) report cloud enablement as critical for scalability, real-time monitoring and remote management.
3. Reliability is Non-Negotiable:
63% rank reliability and uptime as the most important criteria in controller selection – far outweighing cost or feature specifications.
4. Backward and Forward Compatibility:
86% require controllers that support long-term infrastructure planning through compatibility with past and future systems.
5. Interoperability and Open Architecture:
76% cite interoperability with mixed-device environments as essential, underscoring the shift toward flexible, standards-based systems.
The report also explores the emerging role of AI and edge computing in controller performance, as well as the growing integration of access data with building operations.